New Zealand Certificate in Business (First Line Management) (Level 4)
Business & Management
A course by
NorthTec
Enhance your management skills and become a confident leader with this Level 4 certificate designed for those responsible for staff and workplace operations.
Blended study
This is a mix of online learning & face-to-face sessions
Available in 3 locations
It will take a total of 56 weeks
Core skills this course teaches
Develop Effective Leadership Skills
Understand your own leadership style and how to adapt it to lead diverse teams confidently and capably.
Strengthen Business Communication
Engage and communicate confidently and effectively with a range of stakeholders.
Apply Leadership Techniques
Utilize practical management techniques to make positive changes and lead from the front in any workplace.
What You're Signing Up For
This programme is designed to improve the management and leadership capabilities of supervisors, team leaders, or aspiring managers. It develops practical skills in people management, conflict resolution, business communication, motivation, and performance management. Tailored for those looking to step up into a leadership role or advance their career in management.
Course Content
- Effective leadership and understanding leadership styles
- Business communication with diverse stakeholders
- Application of leadership techniques in the workplace
- Conflict resolution strategies
- Performance management including KPIs and reviews
- Team motivation
- Workplace planning and resource allocation
What you need to know first
Applicants must be at least 16 years old at the time the programme commences.
Applicants must be able to read, write, and communicate in English at a basic level.
What sort of industry will this job lead to
Business and Management
Leadership
Operations
Future employment opportunities might be
Production Manager
Quality Manager
Technical Manager