Sign in the Workplace
Language & Literature
A course by
UCOL
Learn essential New Zealand Sign Language skills for real workplace situations to create a more inclusive environment and communicate better with Deaf colleagues or customers. This short community course is practical and beginner-friendly.
FREE COURSE
NZ$0
Enquire about international pricing
Core skills this course teaches
Communicate in NZSL in workplace scenarios
Use basic New Zealand Sign Language to exchange information and provide customer service in workplace settings.
Increase workplace inclusion
Develop skills to foster an inclusive environment for Deaf or hearing-impaired colleagues and customers.
About This Course
Sign in the Workplace introduces the essentials of New Zealand Sign Language (NZSL), an official language of New Zealand, for use in work environments. The course is designed to help you communicate more effectively with hearing-impaired colleagues or customers, with a focus on everyday workplace exchanges and customer service. The programme is interactive and suitable for those with no prior NZSL experience.
Course Content
- Customer service exchanges in NZSL
- Information sharing using NZSL
- Basic New Zealand Sign Language vocabulary
- Workplace-specific communication scenarios
- Non-verbal communication skills
Build towards these roles
Improved ability to communicate with Deaf or hearing-impaired clients and colleaguesIncreased inclusivity in the workplaceEnhanced customer service skills
Build skills in these industries
EducationInclusionCustomer ServiceCommunity Services
UCOL is a polytechnic built around the kind of learning that actually sticks — hands-on, practical, and grounded in the real world. With campuses across the lower North Island and a programme range that stretches from trades and health to creative arts and IT, it's a strong fit for learners who want a clear path into work without unnecessary detours. Whether you're fresh out of school, changing direction, or building on what you already know, UCOL is set up to meet you where you are.
