This Design Thinking micro-credential teaches a practical creative problem-solving approach that involves empathising, defining, ideating, prototyping, and testing to develop better and more innovative products, services, processes, and systems. It is highly relevant across all sectors and provides skills to creatively solve problems through convergent and divergent thinking, critical reflection, application of a Kaupapa Māori approach, and delivering a solution to a real-world organisational problem.

Course Content

• Human-centred and iterative design approach

• Empathising, defining, ideating, prototyping, and testing phases

• Creative problem solving using convergent and divergent thinking

• Critical reflection on practice and outcomes

• Kaupapa Māori approach to design thinking

• Developing a creative solution to a real-world organisational problem

• Collaboration with professionals and industry guest speakers