Apprenticeship in Whānau, Community and Social Services (Level 4)
Social Services
A course by
Careerforce
An apprenticeship programme leading to the New Zealand Certificate in Health and Wellbeing (Level 4) (Social and Community Services) with a strand in Whānau, Community and Social Services. It prepares apprentices for skilled community support roles, enabling them to work with people, family and whānau to promote autonomy, resilience, and wellbeing.
NZ$2,250
inc GST
Enquire about international pricing
Core skills this course teaches
Engage and communicate with people, family and/or whānau
Effectively engage and communicate in ways that respect people's socio-cultural identity, experiences, and self-knowledge.
Support improved outcomes for service users
Develop relationships and support the achievement of goals to improve outcomes for those accessing social and community services.
About This Course
This programme enables experienced staff in social and community service roles to develop advanced skills, knowledge and behaviours required to work alongside people and whānau. Through on-job and supported online learning, apprentices will learn to support autonomy, identify and help achieve goals, reduce vulnerability, and enhance resilience. The curriculum develops skills in culturally-responsive practice, self-awareness, reflective practice, and professionalism, supported by Apprenticeship Advisors who facilitate personal and professional growth.
Course Content
- Engagement and communication with people, family, whānau
- Developing and supporting improved outcomes for service users
- Understanding and applying Te Tiriti o Waitangi in practice
- Knowledge of kawa and tikanga; understanding the place of Māori as tangata whenua
- Understanding Aotearoa New Zealand’s health and wellbeing system and wider aims
- Reflective practice, self-awareness, self-care, and personal leadership
- Professional values, safety and quality in the workplace
- Developing in-depth knowledge about specific issues, conditions or situations to support clients
- Self-directed, specialist vocational learning
- On-job and online (Aka Toi) learning
Entry Requirements
Must be currently employed in a social services position (e.g. family violence support worker, welfare worker, refugee support worker).
Build towards these roles
Family and Violence Support WorkerSocial Justice AdvocateRefugee Support WorkerParole or Probation WorkerSuicide Prevention or Postvention WorkerWelfare WorkerCommunity Development WorkerHousing and Budgeting SupportEmployment Support WorkerInformation Provision Worker
