New Zealand Diploma in Tourism and Travel (Level 5)
Travel & Tourism
A course by
Otago Polytechnic
Gain the skills for supervisory positions in the tourism and travel industry, focusing on enhancing visitor experience and evaluating diverse tourism operating environments.
In-person study
Face-to-face learning in a physical classroom setting
Dunedin, Dunedin
It will take a total of 1 year
Core skills this course teaches
Professional communication in tourism
Develop the ability to communicate professionally in various practical tourism industry situations.
People and culture management
Gain knowledge about managing people and cultural practices essential for the tourism industry.
Applying tourism principles
Understand and apply fundamental tourism principles in decision-making processes.
What You're Signing Up For
This Level 5 diploma empowers learners to implement processes that support and enhance visitor experiences in tourism and travel, with a focus on sustainability and the integration of Māori values such as manaakitanga and whanaungatanga. The programme includes broad management skills, an educational field trip, and hands-on learning, preparing graduates for industry roles or further study.
Course Content
- Communications Practice in Tourism
- Developing People in the Tourism Industry
- Tourism Industry Principles
- Destination Investigation
- Marketing in Tourism
- Tourism Business Development
- Fundamentals of Finance and Quality Assurance in Tourism
- Tourism Event Planning
What you need to know first
Minimum NCEA Level 2 including 10 literacy credits, or equivalent. NCEA Level 3 preferred.
What sort of industry will this job lead to
Tourism
Travel
Hospitality
Future employment opportunities might be
Supervisory positions in the tourism and travel sector
Visitor experience coordinator
Tourism business developer
Otago Polytechnic is known for high quality, hands on learning that leads to strong outcomes. With excellent student satisfaction, high graduate employment rates, and a commitment to sustainability, it’s a place where practical skills meet purpose. Their award winning programmes span design, fashion, creative arts, trades, health, and business, giving you real experience and real confidence for whatever comes next.