New Zealand Certificate in Health and Wellbeing (Health Assistance) for hospitals and the health sector
Allied Health
A course by
Careerforce
A flexible, work-based Level 3 qualification for healthcare assistants in hospitals, designed to develop professional, person-centred support skills for patients across various clinical areas, including maternity, mental health, and acute care.
NZ$220
inc GST
Enquire about international pricing
Core skills this course teaches
Demonstrate professional and ethical behaviour
Understand and apply workplace standards for ethics and professionalism in health assistant roles.
Apply a person-centred approach
Put patients at the centre of care planning, decision-making, and support activities.
About This Course
This programme develops and recognises the skills of healthcare assistants to provide person-centred support in hospitals and healthcare sector environments. Delivered as a flexible, workplace-based programme, it covers a range of clinical contexts including maternity, mental health, acute care, and outpatient clinics. The qualification is co-designed with Waitemata and Waikato DHBs, with assessment via integrated, open-book activities mapped to hospital and departmental requirements.
Course Content
- Professional and ethical behaviour for healthcare assistants
- Person-centred support strategies for patients
- Observing and responding to changes in patient health status
- Providing cross-cultural support to patients
- Infection control procedures in healthcare
- Managing challenging behaviour according to policy
- Overcoming communication barriers in clinical settings
Build towards these roles
Healthcare assistant roles in hospitalsSupport worker in health sector clinical areasAssistant roles in acute, mental, maternity, and outpatient domains
Build skills in these industries
HospitalsHealthcare sectorAged careAcute care
