NZ Certificate in Business (Administration and Technology) (Level 3)
Business & Management
A course by
EIT
Gain the essential skills for a range of office administration roles with the NZ Certificate in Business (Administration and Technology) (Level 3) at EIT, preparing you for work as a receptionist, data entry operator, or office support worker.
In-person study
Face-to-face learning in a physical classroom setting
Available in 2 locations
It will take a total of 19 weeks
Core skills this course teaches
Provide administrative and general office services
Graduates will be able to use business technologies to support everyday operational activities in an office environment.
Process data and produce information
Ability to process data, produce information, and perform financial calculations for business purposes.
What You're Signing Up For
This programme provides students with the foundation skills in business administration and technology required to work in a range of supervised general office administration roles. Graduates will be able to operate business technologies, perform a variety of administrative tasks, and work in a multi-cultural environment in line with the principles of the Treaty of Waitangi. Suitable for those seeking entry-level positions such as receptionist, data entry operator, or office support worker, the course is composed of four compulsory 15 credit modules delivered across 19 weeks, with both full-time and part-time options offered at Hawke's Bay Campus and Hastings Learning Centre.
Course Content
- Administrative and office services using business technologies
- Data processing and production of business information
- Financial calculations for business purposes
- Professional behaviour and ethical practice
- Customer service techniques
- Personal and interpersonal communication skills
- Working cooperatively within a team
What you need to know first
NCEA Level 1; or
NZ Certificate in Foundation Studies (Level 1); or
Find these employment opportunities
ReceptionistData entry operatorFront line customer serviceCall or contact centre operatorSecretaryOffice support worker
