
Business & Management
A course by
NorthTec
Gain the knowledge and confidence to participate and manage effectively in small business.
Online study
Flexible online learning from anywhere
Available in 4 locations

Gain knowledge of regulatory frameworks and legislative requirements to ensure business compliance.

Develop technical business skills including planning, finance management, and technology selection to support business growth and survival.
Subject to NZQA approval, this certificate programme provides knowledge and expertise to effectively manage and contribute to the growth of small businesses. It covers business planning, regulatory compliance, financial management, technology use, staff management, and customer service skills tailored for small business environments. It is suitable for those currently working in small businesses or aspiring to establish and grow their own business.
What you need to know first
Be at least 16 years old at programme commencement
Basic English literacy and communication skills



Business & Management
A course by
NorthTec
Gain the knowledge and confidence to participate and manage effectively in small business.
Online study
Flexible online learning from anywhere
Available in 4 locations

Gain knowledge of regulatory frameworks and legislative requirements to ensure business compliance.

Develop technical business skills including planning, finance management, and technology selection to support business growth and survival.
Subject to NZQA approval, this certificate programme provides knowledge and expertise to effectively manage and contribute to the growth of small businesses. It covers business planning, regulatory compliance, financial management, technology use, staff management, and customer service skills tailored for small business environments. It is suitable for those currently working in small businesses or aspiring to establish and grow their own business.
What you need to know first
Be at least 16 years old at programme commencement
Basic English literacy and communication skills


- A course by
NorthTec

Learn customer service techniques and how to manage relationships with stakeholders effectively to support business success.
Physically able to complete programme outcomes
NCEA Level 2 or equivalent qualification or relevant knowledge and experience
IELTS minimum 5.5 with no band below 5 for applicants whose first language is not English
- A course by
NorthTec

Learn customer service techniques and how to manage relationships with stakeholders effectively to support business success.
Physically able to complete programme outcomes
NCEA Level 2 or equivalent qualification or relevant knowledge and experience
IELTS minimum 5.5 with no band below 5 for applicants whose first language is not English