New Zealand Certificate in Business (First Line Management) (Level 4)
Business & Management
A course by
SIT
Gain the technical and interpersonal skills required for effective first line management, including leading teams, operational workflow management, and fostering an inclusive, ethical workplace environment.
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NZQA Level 4 Certification (60 Credits)
Entry
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Core skills this course teaches
Lead teams and manage workflows in an effective and ethical manner
Graduates will be able to lead teams and manage operational workflows in line with principles of the Treaty of Waitangi and within a multicultural environment.
Manage workflows to achieve objectives
About This Course
The New Zealand Certificate in Business (First Line Management) (Level 4) is designed for those aiming to lead teams and achieve workplace objectives. The programme develops key technical, interpersonal, and leadership skills needed for first line management roles, including management of workflows, problem solving, motivation, communication, and inclusive practices. Delivered via SIT2LRN distance learning, it provides practical experience, requiring workplace access for assessments. Graduates are prepared for first line supervisory and management roles in various organizational contexts.
Course Content
- Business Environment: Developing knowledge to resolve factors impacting business and promoting workplace relationships.
- Team Leadership: Understanding and applying leadership styles, communication, and behavioural management.
- Managing Teams: Motivating teams, managing workflow, achieving team objectives.
- Setting and Meeting Objectives: Managing workflow, addressing performance and resource allocation, staff management.
Entry Requirements
40 credits at NCEA Level 1, including 10 Literacy credits and 10 Numeracy credits, or a recognised equivalent.
Build towards these roles
First Line ManagerTeam LeaderSupervisor in business, cultural, or community contexts
Build skills in these industries
BusinessManagementLeadershipAdministration
