Administration Pathway – Reception
Business & Management
A course by
The Career Academy
Flexible online course pathway combining Reception & Office Support and Business Administration. Gain industry-recognised skills in office management, communication, project management, and financial administration suitable for entry and junior roles in business and administration.
NZ$3,909
inc GST
Enquire about international pricing
Core skills this course teaches
Understand the responsibilities of a receptionist
Gain knowledge of core functions and expectations in a front-of-house office support role.
Develop effective business communication skills
Communicate professionally in business contexts using written, verbal, and digital channels.
About This Course
The Administration Pathway – Reception course at The Career Academy blends the Certificate in Reception & Office Support with the Diploma in Business Administration. This fully online programme is designed to prepare students for roles at the front line of business, with practical skills in office support, communication, workplace organisation, software tools, and customer service. Graduates can take advantage of tutor support, career coaching, and exclusive networking opportunities. The course is accredited by ICOES, the CPD Standards Office, and is recognised by leading industry bodies. Flexible payment options are available, making it accessible to a wide range of learners.
Course Content
- Role of a Receptionist
- Effective Business Communication
- Introduction to Microsoft Word
- Time Management, Ethics and Professionalism
- Organise Schedules
- Office Organisation and Procedures
- Workplace Health and Safety
- Customer Service Skills
- Customer Relationship Management
- Using Microsoft Excel
- Dealing with Invoicing, Credit Policies and Cash Management
- Communication
- Customer Relations
- Workplace Practices
- Financial Data
- Project Management
Build towards these roles
Reception SupervisorFront-of-House ManagerVisitor Services CoordinatorCustomer Experience AssistantOffice Services CoordinatorClient Relations AdministratorAppointment Management OfficerFacilities ReceptionistAdministrative Reception OfficerOffice Operations Trainee
The Career Academy is here to transform your future. As an internationally recognised online education provider, they partner with industry to deliver courses that are practical, flexible, and designed to get results. With expert tutors, a 4.8/5 star student rating, and graduates in New Zealand, Australia, Ireland and the UK, The Career Academy has already helped over 25,000 learners each year gain the skills, confidence, and qualifications to take their next step. You could be next.
