New Zealand Diploma in Information Technology Technical Support (Level 5)
Computer Science
A course by
NMIT
Gain the knowledge and hands-on skills needed for a career in IT technical support. Develop practical capability in networking, operating systems, software, and service management for business environments. Pathway to further degree study or entry-level roles.
NZ$9,834
inc GST
Enquire about international pricing
Core skills this course teaches
Apply networking fundamentals
Identify and discuss issues in networking for businesses, design and implement small client/server networks, and explain internetworking principles.
Operate and administer operating systems
Understand key OS concepts such as processor, memory, disk and network, and perform tasks including file management and system software installation.
About This Course
This diploma builds on foundational IT skills to prepare graduates to deliver technical support in business environments. Students complete a structured programme covering networking, operating systems, database concepts, and best-practice technology support. The course is designed in consultation with industry and includes use of a purpose-built IT student network. Graduates are prepared for entry-level IT support roles or further study towards a Bachelor of Information Technology.
Course Content
- Networking fundamentals
- Operating Systems and Application Software
- Database Concepts
- Technology Support
- Communication for IT
- Computer Systems Architecture
- Systems, Processes and Design
- Introduction to Software Development
Entry Requirements
NCEA Level 2
IELTS 5.5 Academic (no band lower than 5.0) or equivalent if English is not the first language
Build towards these roles
IT Support TechnicianService Desk AnalystNetwork Support OfficerSystems Administrator
Build skills in these industries
Information Technology
