New Zealand Diploma in IT Technical Support
Computer Science
A course by
UCOL
Gain essential hands-on IT skills and confidence for a career in technical support. This 1-year diploma covers computer hardware, networks, programming, database, web technologies, and IT systems analysis—preparing graduates for immediate entry into tech roles or further study.
NZ$8,530
inc GST
Enquire about international pricing
This course starts anytime
NZQA Level 5 Certification (120 Credits)
Advanced
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NZ$8,530
inc GST
Enquire about international pricing
This course starts anytime
NZQA Level 5 Certification (120 Credits)
Advanced
1
2
3
4
5
6
7
8
9
10
Core skills this course teaches
Apply fundamental programming concepts
Develop, test, debug, and document quality software using industry-standard programming languages.
Design and administer relational databases
Design organisational databases, implement user interfaces, and use querying and reporting tools effectively.
What You're Signing Up For
UCOL's New Zealand Diploma in IT Technical Support is designed to provide work-ready skills for entry-level roles in the IT industry. The programme covers a broad spectrum of ICT topics—business information systems, hardware, networking and security, system support, programming, web and database technologies, and systems analysis. Learners develop frontline IT support expertise through practical, hands-on training and gain the confidence and experience needed for roles such as desktop support, web development, and network administration. Successful graduates may also cross-credit into the UCOL Bachelor of Information Communications Technology degree.
Course Content
- Programming Fundamentals
- Database Fundamentals
- Information Systems Fundamentals
- Technical Support Fundamentals
- Web Fundamentals
- Systems Analysis Fundamentals
- Network Fundamentals
- Computer Hardware Fundamentals
What you need to know first
NCEA Level 3 or equivalent academic achievement (e.g. New Zealand Certificate in IT Essentials or New Zealand Certificate in Business (Administration and Technology)) if under 20 years of age
Otherwise, entry is at the discretion of the Executive Dean
Find these employment opportunities
Web developerDesktop supportUser supportNetwork technicianApplications specialistDatabase administratorService technicianProgrammer
Unlock these industries
UCOL is a polytechnic built around the kind of learning that actually sticks — hands-on, practical, and grounded in the real world. With campuses across the lower North Island and a programme range that stretches from trades and health to creative arts and IT, it's a strong fit for learners who want a clear path into work without unnecessary detours. Whether you're fresh out of school, changing direction, or building on what you already know, UCOL is set up to meet you where you are.
