Hospitality Supervisors
Food & Beverage
A course by
MSL Training
A 24-week evening certificate course for those wanting to become supervisors or team leaders in the hospitality sector. Includes the New Zealand Certificate in Food and Beverage Service (Level 4, Restaurant Services) and the LCQ (Licence Controller Qualification), offered at zero fees to eligible NZ residents.
In-person study
Face-to-face learning in a physical classroom setting
Manukau Campus, Auckland
It will take a total of 24 weeks
This course requires 12 hours per week
Core skills this course teaches
Gain NZQA Level 4 Hospitality Leadership Qualification
Earn the New Zealand Certificate in Food and Beverage Service (Level 4) with a strand in Restaurant Services.
Achieve LCQ (Licence Controller Qualification)
Gain the legal qualification required to be a licensed supervisor in liquor establishments, understanding legal compliance and responsible alcohol service.
Lead teams in hospitality environments
What You're Signing Up For
This course equips students to progress into supervisory or management roles in hospitality. Students gain both hospitality management knowledge and hands-on restaurant supervisory skills. The program covers responsible host practices, security, beverage knowledge and matching, workplace communication, event setup, and compliance with NZ liquor licensing laws. Suitable for those aiming to take on more responsibility, increase their career opportunities and pay, or change careers into hospitality leadership positions.
Course Content
- Host responsibility in licensed premises
- Security in the workplace
- Wine and beer knowledge and service skills
- Food and beverage matching
- Function and events set-up and service (including arranging tables, décor and food and beverage services)
- Workplace communication
- NZ liquor regulations and responsible service
What you need to know first
18 years or older
NZQA Level 3 Hospitality Qualification OR equivalent industry experience
What sort of industry will this job lead to
Hospitality
Food and Beverage
Liquor Licensing
Event Services
Future employment opportunities might be
Restaurant Supervisor
Team Leader in Hospitality