NZ Diploma in Hospitality & Tourism Management, Level 6
Gain professional knowledge and business management skills to work in roles across a range of tourism & hospitality businesses.
NZ$8,499
inc GST
Enquire about international pricing
Core skills this course teaches
Gain professional management skills
Develop knowledge of business management, leadership, and organisational strategies relevant to hospitality and tourism.
Deliver excellence in customer service
Learn and implement advanced customer service standards, technical food and beverage service, and service innovation.
About This Course
This diploma provides students with an in-depth understanding of management, leadership, and business strategies required in hospitality and tourism. Covering advanced customer service, management accounting, leadership, event planning, innovation, and marketing, graduates are prepared for junior management roles across the sector. Includes the WSET Award in Wine Level 2 and work placement.
Course Content
- Professional knowledge and business management in hospitality and tourism
- Excellence in customer service standards
- Leadership management skills
- Mentoring and training junior staff
- WSET Award in Wine, Level 2
- Wine and beverage service, technical skills (silver service, gueridon, mixology)
- Building effective teams
- Organising and supervising events
- Leadership and communication strategies
- Consultation and negotiation practices
- Management accounting and financial performance
- Product pricing analysis
- Innovation and entrepreneurship in hospitality and tourism
- Contemporary business issues
- Marketing, design and new product development
- Business case preparation: costs, budgets, sales & marketing plan
- 175 hours work placement
Build towards these roles
Junior management roles in hospitality & tourism businesses (restaurants, hotels, cafes, bars, accommodation, catering, event management)
Build skills in these industries
HospitalityTourismEvent ManagementFood & Beverage
