Certificate in Flight Attending & Aviation
Food & Beverage
A course by
New Zealand School of Tourism
This Level 4 certificate course covers aircraft aviation including grooming, customer service, safety and emergency procedures. It is ideal for those aspiring to be flight attendants or work in airline operations.
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NZQA Level 4 Certification
Entry
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Core skills this course teaches
Understanding aircraft aviation
Students will learn the fundamentals of aircraft aviation relevant to flight attendants and airline operations.
Grooming and presentation
Students will be able to meet industry standards for grooming and personal presentation.
About This Course
The Certificate in Flight Attending & Aviation is a 16-week Level 4 program that covers various aviation-related topics including grooming, customer service, safety and emergency procedures. It is designed for individuals aiming for a career as flight attendants, cabin crew members, or in airline operations. The course offers practical knowledge and skills necessary for the aviation and hospitality sectors.
Course Content
- Aircraft aviation basics
- Grooming standards
- Customer service skills
- Safety procedures
- Emergency procedures
- Airline operations
Learning Outcomes
Understanding aircraft aviation
Students will learn the fundamentals of aircraft aviation relevant to flight attendants and airline operations.
Grooming and presentation
Students will be able to meet industry standards for grooming and personal presentation.
Customer service excellence
Students will develop customer service skills appropriate for the aviation environment.
