Diploma in Hotel & Hospitality Management
Food & Beverage
A course by
New Zealand School of Tourism
Prepare for a career in the hotel and hospitality industry with this Level 5 Diploma. Gain skills in conference and event management, hospitality operations, leadership, accommodation services, food and beverage management, and sales and marketing. Includes opportunities for domestic or international internships.
NZ$10,583
inc GST
Enquire about international pricing
Core skills this course teaches
Develop conference and event management skills
Learn how to plan, coordinate, and deliver events and conferences within the hospitality sector.
Understand leadership and organisational culture
Gain knowledge of leadership styles and how organisational culture shapes hospitality businesses.
About This Course
The Diploma in Hotel & Hospitality Management provides students with the skills and practical knowledge needed to work confidently in hotel and hospitality management roles. The programme covers a broad range of industry-relevant topics, including conference and event planning, hospitality operations, leadership and organisational behaviour, front-of-house operations, housekeeping, sales and marketing, as well as sustainability practices. Small class sizes and support from industry-experienced tutors, alongside study tours and internship opportunities, offer graduates first-hand experience and a pathway to exciting roles in New Zealand's fast-growing hospitality and tourism sector.
Course Content
- Conference and event management
- Leadership and organisational culture
- Hospitality operating environment
- Food and beverage operations
- Marketing and sales
- Sustainability in hospitality
- Delivering exceptional customer experiences
- Reservations, reception and housekeeping processes
- Domestic and international internship opportunities
Entry Requirements
Minimum age 18 years at programme start
Achieved NCEA Level 3 OR a Level 4 qualification in a related area
Build towards these roles
Hotel Management SupervisorConference and Event CoordinatorCafé/Restaurant SupervisorBusiness Development ExecutiveFront Desk AgentConciergeAccommodation ManagerFood and Beverage Team LeaderReception Supervisor
