New Zealand Certificate in Food and Beverage Service (Level 3) Barista and Café Service Strands
A practical, hands-on course for starting a hospitality career, focused on barista and café service skills, safety, customer experience, and workplace readiness.
NZ$4,872
inc GST
Enquire about international pricing
Core skills this course teaches
Develop barista and café service skills
Gain hands-on skills in making, presenting, and serving café quality espresso drinks using commercial equipment.
Build customer service confidence
Communicate effectively with customers and colleagues, and deliver outstanding customer experiences.
About This Course
This Level 3 certificate is designed for learners new to hospitality or those seeking to upskill in barista and café service roles. Training takes place in café-style environments, providing experience in making espresso drinks, working with commercial equipment, managing food and beverage service flow, and delivering excellent customer service. It builds essential safety and service skills demanded by the hospitality industry and enables employment as café assistants or baristas. The course prepares graduates to work in cafés and food service roles, as well as for further study in hospitality.
Course Content
- Essential café safety and service skills
- Communication with customers and team
- Real hospitality procedures
- Professionalism for hospitality workplaces
- Basics of coffee and espresso quality
- Operation of commercial coffee machines and grinders
- Hands-on barista practice
- Fundamentals of counter and table service
- Order taking and service flow management
- Teamwork in fast-moving environments
- Delivering exceptional customer experiences
Entry Requirements
Provide evidence of ability to complete academic requirements.
Build towards these roles
Café AssistantBaristaFood and Beverage AttendantFront of House Staff
Build skills in these industries
HospitalityFood and Beverage
Known for hands-on, industry-aligned education, Toi Ohomai focuses on giving learners real skills that lead to real outcomes. With strong employer connections, supportive teaching, and clear pathways across certificates, diplomas, and degrees, it’s a place where learning stays relevant and confidence grows over time. Courses span trades, construction, business, health, creative industries, technology, and primary industries, helping learners build experience and momentum for whatever comes next.
