New Zealand Diploma in Hospitality Management (Level 5)
Gain foundational skills in hospitality management for team leader and trainee roles across New Zealand's hospitality industry with this one-year diploma.
NZ$7,653
inc GST
Enquire about international pricing
Core skills this course teaches
Hospitality management fundamentals
Understand and apply the core skills required to manage departments, facilities, inventories, and supplies within a hospitality business.
Supervisory and team leadership
Develop and demonstrate supervisory and team leadership abilities suitable for junior management roles in various hospitality settings.
About This Course
This one-year diploma prepares students for junior or trainee management and team leader roles in New Zealand's hospitality sector. Learners develop operational, management, and supervisory skills needed to coordinate hospitality departments in settings such as accommodation, food and beverage, catering, and tourism. Through practical experiences, field trips, and real event opportunities, students connect with employers and gain professional, industry-specific knowledge and confidence.
Course Content
- Professionalism and core skills for tourism and hospitality
- Introduction to the tourism and hospitality industry
- Supervisory skills for tourism and hospitality
- Hotel operations
- Showcasing tourism, travel hospitality, and gastronomy
- Managing the customer experience
- Planning and marketing for tourism and hospitality enterprise
- Food and beverage operations
Entry Requirements
NCEA Level 2 plus 42 credits at Level 3 or equivalent
Level 3 or Level 4 qualification in a hospitality-related discipline (e.g. food and beverage service, accommodation services, hotel reception), or equivalent
Build towards these roles
Trainee Hospitality ManagerTeam LeaderSupervisorRestaurant ManagerCafé ManagerHotel Duty Manager
Build skills in these industries
HospitalityTourism
Known for hands-on, industry-aligned education, Toi Ohomai focuses on giving learners real skills that lead to real outcomes. With strong employer connections, supportive teaching, and clear pathways across certificates, diplomas, and degrees, it’s a place where learning stays relevant and confidence grows over time. Courses span trades, construction, business, health, creative industries, technology, and primary industries, helping learners build experience and momentum for whatever comes next.
