New Zealand Certificate in Food and Beverage Service (Level 4) (Restaurant Services)
Food & Beverage
A course by
Whitireia & WelTec
Gain advanced skills and knowledge to practice food and beverage service in commercial hospitality environments. Designed for those working or seeking to work in restaurants, hotels, cafes, and related settings.
$ENQUIRE
Interested in this course? Enquire now for Domestic & International pricing
Core skills this course teaches
Advanced Customer Service in Hospitality
Demonstrate advanced customer service skills in a range of food and beverage service settings.
Menu and Beverage Knowledge
Apply understanding of menu design (including dietary and sustainability needs) and beverage preparation.
About This Course
This Level 4 certificate builds on front-of-house knowledge and prepares students for advanced roles in the hospitality sector's food and beverage service. The course is ideal for those already employed or seeking work experience placements, offering a blend of campus-based and online learning alongside industry practice. Topics include customer service, advanced service styles, menu design for special diets and sustainability, beverage preparation, health and safety, and workplace compliance. Completion leads to roles in cafes, hotels, restaurants, events, or progression to higher study.
Course Content
- Customer service skills and advanced food and beverage service styles
- Menu design, including special dietary needs and sustainability
- Preparation and service of hot and cold beverages
- Workplace health and safety
- Food safety and security
- Legislative compliance in the hospitality industry
- Standard operating procedures in food and beverage service
- Work experience with record of industry activity
- Blended delivery: on-campus days and online resources
Entry Requirements
10 NCEA Level 1 Literacy and 10 NCEA Level 1 Numeracy credits, or equivalent.
Build towards these roles
Entry-level positions in cafesHotelsRestaurantsEvents centresCatering companiesOther food and beverage service and customer service businesses
Build skills in these industries
HospitalityFood and Beverage Services
