Administration Pathway – Medical Reception
Health Studies
A course by
The Career Academy
Gain industry-recognised qualifications in medical administration online. This pathway includes a Certificate in Medical Terminology, a Certificate in Medical Reception, and a Diploma in Business Administration. Study at your own pace and prepare for rewarding roles in health administration.
NZ$3,909
inc GST
Enquire about international pricing
Core skills this course teaches
Understand medical and pharmaceutical terminology
Gain knowledge of the language used in medical and healthcare settings, enabling effective communication with patients and clinicians.
Perform medical reception and administration tasks
Develop skills in patient records management, customer service, ethics and professionalism, and operation of MedTech software.
About This Course
This comprehensive pathway is designed for those seeking to advance their medical administration career. Gain qualifications covering medical terminology, medical and pharmaceutical concepts, business admin, communication, and project management. Learn essential skills for medical receptionist and healthcare admin roles with practical modules in MedTech, ACC processes, patient records, Microsoft Office, and more. Study is 100% online with unlimited tutor and career support, and graduates receive industry-accredited certificates recognised by employers and industry partners. Flexible payment and study options are available.
Course Content
- Role of a Receptionist
- Medical Reception Service Skills
- Time Management, Ethics and Professionalism
- Maintain Patient Records
- Working with ACC & Introduction to Medtech
- Effective Business Communication
- Introduction to Microsoft Word
- Workplace Health and Safety
- First Aid and Medical Emergencies
- Customer Relationship Management
- Scope and Nature of Medical Terminology
- Anatomical Terms and Structures
- Medical Equipment and Procedures
- Pharmacological Terminology
- Musculoskeletal System
- Cardiovascular, Lymphatic and Immune System
- Respiratory and Reproductive Systems
- Digestive and Excretory Systems
- The Skin
- Nervous and Sensory Systems
- Business Communication
- Customer Relations
- Workplace Practices
- Financial Data
- Project Management
Build towards these roles
Senior Medical ReceptionistClinical Administration OfficerPatient Services CoordinatorPractice Operations AssistantMedical Records AdministratorHealthcare Reception SupervisorPatient Liaison CoordinatorTelehealth ReceptionistPractice Compliance AssistantMedical Front‑Desk Coordinator
The Career Academy is here to transform your future. As an internationally recognised online education provider, they partner with industry to deliver courses that are practical, flexible, and designed to get results. With expert tutors, a 4.8/5 star student rating, and graduates in New Zealand, Australia, Ireland and the UK, The Career Academy has already helped over 25,000 learners each year gain the skills, confidence, and qualifications to take their next step. You could be next.
