Certificate in Medical Reception
Health Studies
A course by
The Career Academy
The Certificate in Medical Reception is a practical online qualification that prepares students for front desk administrative roles in medical and healthcare settings. Gain skills in patient records, clinic communications, Medtech, ACC basics, and health and safety, preparing you to support clinics and enhance patient care.
NZ$1,609
inc GST
Enquire about international pricing
Core skills this course teaches
Understand the role of a medical receptionist
Identify expectations and typical responsibilities of a medical receptionist in New Zealand clinics.
Deliver professional front desk and clinic service
Apply professional skills in time management, ethics, and service excellence in busy medical environments.
About This Course
This 100% online, industry-accredited certificate gives you structured, practical skills for medical reception work, with a focus on patient service, front-desk administration, communication, clinic systems, ACC, Medtech, Microsoft Word for admin, and health and safety basics. Designed for those new to the environment or returning to study, it provides a step-by-step foundation for real clinics and gives a qualification recognised by professional bodies. Flexible payment and study options are available, with unlimited tutor support and career coaching to help you transition into the healthcare administration field.
Course Content
- Role of a Receptionist
- Medical Reception Service Skills
- Time Management, Ethics and Professionalism
- Maintaining Patient Records
- Working with ACC & Introduction to Medtech
- Effective Business Communication
- Introduction to Microsoft Word for admin tasks
- Workplace Health and Safety
- First Aid and Medical Emergencies
- Customer Relationship Management
Build towards these roles
Medical ReceptionistClinic ReceptionistPractice Front‑Desk AssistantAppointment SchedulerPatient Registration ClerkHealth Services Reception OfficerMedical Office AssistantPatient Services RepresentativeHealthcare Administration TraineeData Entry Clerk
The Career Academy is here to transform your future. As an internationally recognised online education provider, they partner with industry to deliver courses that are practical, flexible, and designed to get results. With expert tutors, a 4.8/5 star student rating, and graduates in New Zealand, Australia, Ireland and the UK, The Career Academy has already helped over 25,000 learners each year gain the skills, confidence, and qualifications to take their next step. You could be next.
