Certificate in Medical Reception
Health Studies
A course by
The Career Academy
This online certificate course prepares students for roles as Medical Receptionists by teaching medical terminology, patient record management, business communication, first aid procedures, and the use of Medtech Evolution software, culminating in an industry-accredited qualification.
Online study
Flexible online learning from anywhere
It will take a total of 6 months
This course requires 4 hours per week
Core skills this course teaches
Understand Medical Receptionist Role
Gain knowledge of the responsibilities and skills required to perform effectively as a Medical Receptionist in healthcare settings.
Develop Medical Reception Service Skills
Acquire practical skills in managing patient records, using healthcare software, and providing customer service in a medical environment.
Apply Ethics and Professionalism
Learn the principles of workplace ethics, professionalism, and effective time management relevant to medical administration.
What You're Signing Up For
The Certificate in Medical Reception from The Career Academy offers a fully online course designed to equip learners with the practical skills and knowledge essential for success as a professional Medical Receptionist. The course covers all facets of medical reception including patient records maintenance, medical terminology, workplace ethics, business communication, and the use of specialized healthcare software (Medtech Evolution). It includes training in first aid and workplace safety. Upon completion, students receive an industry-recognised Certificate of Achievement that enhances employability in medical and healthcare administration roles. Flexible payment options and 24/7 access cater to diverse learner schedules, with additional career support services to boost job readiness.
Course Content
- Role of a Receptionist
- Medical Reception Service Skills
- Time Management, Ethics and Professionalism
- Maintain Patient Records
- Effective Business Communication
- Introduction to Microsoft Word
- Understanding Medicare
- Workplace Health and Safety
- First Aid and Medical Emergencies
- Customer Relationship Management
- Introduction to Medtech Evolution (optional module)
What sort of industry will this job lead to
Healthcare
Medical Administration
Future employment opportunities might be
Medical Receptionist
Patient Liaison Officer
Health Centre Front Desk Clerk
Clinic Administrative Assistant
The Career Academy is here to transform your future. As an internationally recognised online education provider, they partner with industry to deliver courses that are practical, flexible, and designed to get results. With expert tutors, a 4.8/5 star student rating, and graduates in New Zealand, Australia, Ireland and the UK, The Career Academy has already helped over 25,000 learners each year gain the skills, confidence, and qualifications to take their next step. You could be next.