Certificate in Medical Reception and Terminology
Health Studies
A course by
The Career Academy
Gain the practical skills and medical terminology knowledge needed to start a career as a medical receptionist. Study 100% online, learn real clinic administration, and become confident with industry tools like Medtech and ACC systems.
NZ$2,069
inc GST
Enquire about international pricing
Core skills this course teaches
Understand the role of a medical receptionist
Gain insight into daily responsibilities, expectations, and key functions of a medical receptionist in healthcare settings.
Develop strong reception and service skills
Build competency in time management, professional ethics, and efficient patient service management.
About This Course
This practical, beginner-friendly online certificate teaches you core medical reception skills for healthcare environments. You'll build confidence with clinic workflows, patient records, service delivery, and key professional communication. The course also provides clear, structured training in medical terminology across anatomy, pharmacology, procedures, and body systems—helping you understand clinical language and documentation. The qualification is industry-accredited and includes career support services, networking, and access to tools such as Medtech. Flexible payment options and unlimited tutor support are offered.
Course Content
- Role of a Receptionist
- Medical Reception Service Skills
- Time Management, Ethics and Professionalism
- Maintain Patient Records
- Working with ACC & Introduction to Medtech
- Effective Business Communication
- Introduction to Microsoft Word
- Workplace Health and Safety
- First Aid and Medical Emergencies
- Customer Relationship Management
- Scope and Nature of Medical Terminology
- Anatomical Terms and Structures
- Medical Equipment and Procedures
- Pharmacological Terminology
- Musculoskeletal System
- Cardiovascular, Lymphatic and Immune System
- Respiratory and Reproductive Systems
- Digestive and Excretory Systems
- The Skin
- Nervous and Sensory Systems
Build towards these roles
Medical ReceptionistPatient Services CoordinatorClinic Front‑of‑House AssistantHealth Centre AdministratorAppointment Booking OfficerMedical Records ClerkPractice Administration AssistantPatient Liaison OfficerTelehealth Support AdministratorPractice Software Data Entry Clerk
The Career Academy is here to transform your future. As an internationally recognised online education provider, they partner with industry to deliver courses that are practical, flexible, and designed to get results. With expert tutors, a 4.8/5 star student rating, and graduates in New Zealand, Australia, Ireland and the UK, The Career Academy has already helped over 25,000 learners each year gain the skills, confidence, and qualifications to take their next step. You could be next.
