Certificate in Medical Reception and Terminology
Health Studies
A course by
The Career Academy
Become a qualified medical receptionist with this industry-accredited online certificate. Learn medical terminology, office administration skills, and specialist healthcare software to prepare for sought-after roles in medical reception and administration.
NZ$2,069
inc GST
Enquire about international pricing
Core skills this course teaches
Gain knowledge of medical terminology
Understand and use terms and concepts from anatomy, pharmacology, major body systems, equipment, and medical procedures.
Develop professional medical reception skills
Learn service skills, customer relationship management, and effective business communication for medical settings.
About This Course
The Certificate in Medical Reception and Terminology provides comprehensive training for those seeking to start a career as a medical receptionist or enhance their skills in medical administration. The course covers fundamental medical terminology, office reception skills, use of Medtech healthcare software, business communication, ethics, first aid procedures, and health and safety essentials. Delivered online with tutor support and flexible study options, this industry-accredited qualification prepares students to excel in various healthcare administrative roles.
Course Content
- Role of a Receptionist
- Medical Reception Service Skills
- Time Management, Ethics and Professionalism
- Maintain Patient Records
- Working with ACC & Introduction to Medtech
- Effective Business Communication
- Introduction to Microsoft Word
- Workplace Health and Safety
- First Aid and Medical Emergencies
- Customer Relationship Management
- Introduction to Medtech (optional module)
- Scope and Nature of Medical Terminology
- Anatomical Terms and Structures
- Medical Equipment and Procedures
- Pharmacological Terminology
- Musculoskeletal System
- Cardiovascular, Lymphatic and Immune System
- Respiratory and Reproductive Systems
- Digestive and Excretory Systems
- The Skin
- Nervous and Sensory Systems
Entry Requirements
Build towards these roles
Medical ReceptionistPatient Services CoordinatorClinic Front‑of‑House AssistantHealth Centre AdministratorAppointment Booking OfficerMedical Records ClerkPractice Administration AssistantPatient Liaison OfficerTelehealth Support AdministratorPractice Software Data Entry Clerk
The Career Academy is here to transform your future. As an internationally recognised online education provider, they partner with industry to deliver courses that are practical, flexible, and designed to get results. With expert tutors, a 4.8/5 star student rating, and graduates in New Zealand, Australia, Ireland and the UK, The Career Academy has already helped over 25,000 learners each year gain the skills, confidence, and qualifications to take their next step. You could be next.
