Certified Salesforce Professional (Administrator) + Job Placement Program
Info Systems
A course by
Lumify Learn
Develop practical CRM administration skills and prepare for the globally recognised Salesforce Certified Administrator certification.
NZ$8,995
inc GST
Enquire about international pricing
About This Course
The Certified Salesforce Professional Administrator program from Lumify Learn provides a practical introduction to the world’s leading customer relationship management (CRM) platform. Developed by Australasia’s largest and most trusted technology training group, the course equips learners with the skills to configure, manage, and optimise Salesforce environments used by organisations worldwide.
Learners study online at their own pace while building hands-on capability across Salesforce core features, including user management, security settings, automation tools, data handling, reporting, and service support functions. The course also prepares learners for the Salesforce Certified Administrator exam — a globally recognised credential that validates essential CRM administration knowledge.
This training is ideal for career-changers, business professionals looking to move into CRM roles, or anyone wanting to build in-demand skills in Salesforce, one of the most widely used business platforms globally.
Course Content
- Introduction to Salesforce and CRM fundamentals
- Navigating Salesforce interfaces and key system features
- User setup, permissions, roles, and security configuration
- Managing accounts, contacts, opportunities, and leads
- Data management, imports/exports, and data integrity
- Creating reports, dashboards, and performance insights
- Workflow automation through Process Builder and Flow
- Case management and service cloud fundamentals
- Preparing for the Salesforce Certified Administrator exam
Job Placement Program
Launch your tech career with real-world industry experience. Exclusive to Lumify Learn students, the Lumify Edge Job Placement Program provides access to structured tech internship opportunities, career coaching and employer connections through a network of 6,000+ employers across ANZ.
- Internship opportunities across a range of tech disciplines
- Resume and interview support
- Real-world industry experience
- 92% of interns secure employment during or after placement
Build towards these roles
Salesforce AdministratorCRM CoordinatorSalesforce Support AnalystBusiness Systems AdministratorSales Operations Specialist
Build skills in these industries
Information SystemsCRM AdministrationBusiness Operations
Lumify Learn gives you access to tech training built by Australasia’s largest and most trusted technology education group. Learn at your own pace while preparing for globally recognised certifications from Microsoft, AWS, and CompTIA. With a focus on practical, job-ready skills, Lumify Learn pairs flexible online study with the credibility and industry connections that help drive real career outcomes.
