Info Systems
A course by
NZSE
Skill up in IT and ignite your career equipped with the technical know-how and practical experience important in any organisation. Prepare for an IT support role with this diploma, suitable for entry level jobs or further study.
Blended study
This is a mix of online learning & face-to-face sessions
Auckland CBD, Auckland
It will take a total of 1 year

Demonstrate understanding of fundamental IT concepts such as networks, operating systems, programming and security.

Apply technical skills in supporting IT infrastructure and systems through hands-on experience and work placement.

Prepare for industry recognized certifications including CompTIA A+, Cisco CCNA, and ITIL Foundation.
The NZ Diploma in IT Technical Support (Level 5) equips students with the knowledge and practical skills to work in IT support roles. The programme covers computer network principles, programming, technology in society, operating systems, web design, database applications, security fundamentals, IT support and service management. It prepares for international certifications including CompTIA A+, Cisco CCNA, and ITIL Foundation. The programme includes 80 hours of work placement, is delivered blended or online from Auckland CBD, and is typically completed in one academic year.
What you need to know first
Open entry with interview
Recommended qualification in IT or Computing at Level 3 or 4 or above

Information Technology
Technical Support
Computer Networking

Computer technician
Network engineer
Help desk technical support
Info Systems
A course by
NZSE
Skill up in IT and ignite your career equipped with the technical know-how and practical experience important in any organisation. Prepare for an IT support role with this diploma, suitable for entry level jobs or further study.
Blended study
This is a mix of online learning & face-to-face sessions
Auckland CBD, Auckland
It will take a total of 1 year

Demonstrate understanding of fundamental IT concepts such as networks, operating systems, programming and security.

Apply technical skills in supporting IT infrastructure and systems through hands-on experience and work placement.

Prepare for industry recognized certifications including CompTIA A+, Cisco CCNA, and ITIL Foundation.
The NZ Diploma in IT Technical Support (Level 5) equips students with the knowledge and practical skills to work in IT support roles. The programme covers computer network principles, programming, technology in society, operating systems, web design, database applications, security fundamentals, IT support and service management. It prepares for international certifications including CompTIA A+, Cisco CCNA, and ITIL Foundation. The programme includes 80 hours of work placement, is delivered blended or online from Auckland CBD, and is typically completed in one academic year.
What you need to know first
Open entry with interview
Recommended qualification in IT or Computing at Level 3 or 4 or above

Information Technology
Technical Support
Computer Networking

Computer technician
Network engineer
Help desk technical support
NCEA Level 2 or 3 or overseas high school certificate
Access to a laptop or desktop with internet connection and minimum screen size 10 inches
International students require IELTS Academic 5.5 with no band less than 5.0 or NZCEL Level 4 or equivalent, valid visa and insurance
Network system administrator (entry level)
Application support analyst
NCEA Level 2 or 3 or overseas high school certificate
Access to a laptop or desktop with internet connection and minimum screen size 10 inches
International students require IELTS Academic 5.5 with no band less than 5.0 or NZCEL Level 4 or equivalent, valid visa and insurance
Network system administrator (entry level)
Application support analyst