Certificate in Flight Attending & Aviation
Travel & Tourism
A course by
New Zealand School of Tourism
A 16-week Level 4 certificate preparing students for careers as flight attendants, cabin crew, or in airline operations, covering aviation terminology, customer service, emergency procedures, and more.
NZ$5,069
inc GST
Enquire about international pricing
Core skills this course teaches
Develop aviation industry knowledge
Understand aviation terminology, flight operations, and aircraft components necessary for entry-level airline roles.
Deliver professional customer service
Provide in-flight food and beverage service, communicate effectively with passengers, and manage conflict onboard an aircraft.
What You're Signing Up For
This 16-week Certificate in Flight Attending & Aviation equips students with essential aviation knowledge and practical skills required for roles such as flight attendant, cabin crew member, or airline operations staff. The course covers customer service, grooming, safety and emergency procedures, communication, responsible alcohol service, aviation medicine, and first aid. Flexible class schedules and hands-on training in a simulated cabin environment are included. Graduates will be well-prepared for further study and immediate entry into the aviation and tourism industries.
Course Content
- Aviation terminology
- Flight and aircraft components
- Customer service (food and beverage in-flight)
- Communicating with customers
- Managing conflict onboard
- Aviation medicine
- Cabin preparation pre-flight
- Responsible service of alcohol
- Aircraft emergency procedures and safety features
- First aid and medical skills
What you need to know first
Must be 18 or over upon completion of the qualification.
Achieved a minimum of NCEA Level 2 (with recommended subjects including literacy and numeracy), or acceptable equivalent overseas.
Build towards these roles
Flight AttendantCabin Crew MemberAirport Customer Services RepresentativeCheck-in AgentAirline Operations Assistant
Build skills in these industries
Travel and TourismAviation
