Diploma in Hotel & Hospitality Management (Level 5)
Gain comprehensive industry-relevant skills for a career in hotel and hospitality management, including event planning, food and beverage management, marketing, and guest services through applied learning and internship opportunities.
NZ$10,993
inc GST
Enquire about international pricing
Core skills this course teaches
Develop advanced hotel and hospitality management skills
Gain the knowledge and practical ability to lead in hotel, resort, and hospitality management settings.
Plan and deliver conferences and events
Learn effective event and conference management, including planning, organisation, and operational delivery.
About This Course
This Level 5 diploma prepares you for a career in the hotel and hospitality industry. Learn conference and event planning, the operation of hospitality businesses, and build key skills in accommodation, food and beverage management, sales and marketing. Delivered by industry-experienced tutors in small classes, the programme includes opportunities for NZ or international internships and study tours. Graduates are equipped to work in diverse hotel and hospitality roles in New Zealand’s fast-growing industry.
Course Content
- Conference and event management skills
- Leadership and organisational culture
- Hospitality operating environment
- Food and beverage operations
- Marketing and sales in hospitality
- Sustainability in hospitality
- Delivering exceptional customer experiences
- Reservations, reception, and housekeeping processes
- Opportunities for internships (domestic or international)
- Study tours to tourism destinations and accommodations
Entry Requirements
Minimum of NCEA Level 3, OR a Level 4 qualification in a related area (domestic applicants)
Build towards these roles
Hotel SupervisorConference and Event CoordinatorCafé SupervisorRestaurant SupervisorHotel Business Development CoordinatorFront Desk AgentConciergeHospitality Team LeaderGuest Relations Officer
