Diploma in Tourism & Travel Management (Level 5)
A 32-week diploma programme covering tourism marketing, sustainability, operations, and customer service, including real-world projects and internship opportunities, preparing students for a range of roles within the tourism and travel industry.
NZ$13,433
inc GST
Enquire about international pricing
Core skills this course teaches
Understand business operations in tourism
Gain comprehensive knowledge of tourism business models, with real-world case studies such as Walt Disney World.
Apply risk analysis and management
Develop the ability to identify, assess, and manage risks within tourism and travel organisations.
About This Course
The Diploma in Tourism & Travel Management (Level 5) is designed for those passionate about tourism who want to develop core skills to embark on a global career in the travel and tourism industry. The course covers key topics such as tourism marketing, business operations, risk management, sustainability, and customer service. Study tours, international internship opportunities, and case-studies (including Disney World) ensure that learning is authentic and connected to real-world industry needs. Students benefit from exclusive job fairs and hands-on industry engagement throughout the programme.
Course Content
- Walt Disney World business operations
- Tourism business operations
- Risk analysis and management in tourism
- Engagement with the tourism industry
- Sustainability in tourism
- Tourism marketing
- Delivering exceptional customer service
- Study tours to key tourism sites
- Attendance at industry job fairs
- International internship opportunities
Entry Requirements
NCEA Level 3 or
Level 4 qualification in tourism or travel
Build towards these roles
Front Desk AgentTour GuideTravel AgentCustomer Service AgentConciergeAirline Sales ManagerShore Excursion StaffTour Operations AssistantHotel Guest Services Officer
