New Zealand Certificate in Tourism (Level 3) with strands in Visitor Experience, Tourism and Travel
Travel & Tourism
A course by
SIT
Gain entry-level skills for the tourism and travel industry, focused on visitor experience, customer service, sales, and cross-cultural communication with the New Zealand Certificate in Tourism (Level 3) at SIT.
STUDY FREE
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NZQA Level 3 Certification (70 Credits)
Entry
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Core skills this course teaches
Support and enhance visitor experience
Demonstrate the skills to provide a positive and meaningful experience for visitors in tourism and travel settings.
Provide customer service and sales
Apply effective communication and sales techniques for visitor attraction and support roles in tourism.
About This Course
The New Zealand Certificate in Tourism (Level 3) with strands in Visitor Experience, Tourism and Travel is designed for those looking to start a career in New Zealand’s tourism or travel industries. Students learn to support and enhance visitor experiences, develop customer service and sales abilities, understand tourism workplace practices, and gain knowledge about New Zealand destinations and industry significance. The programme prepares graduates for frontline and support roles in the vibrant tourism sector.
Course Content
- Customer service, sales and communication
- Tourism workplace practices
- Destination Aotearoa New Zealand
- The tourism and travel industry
- Regional Aotearoa New Zealand
Entry Requirements
For school leavers: 10 credits at NCEA Level 1 in both literacy and numeracy
At least three years secondary education
Build towards these roles
Visitor attraction assistantFront office assistantReservation consultantVisitor hostRental vehicle operatorTicket salesBooking assistantFront desk administration
