
Travel & Tourism
A course by
SIT
Build practical and managerial skills for a career in hospitality, tourism, and service management with the NZ Diploma in Hospitality Management (Level 5). Prepare for supervisory or junior management roles in hotels, tourism, restaurants, events, and customer service sectors.
Interested in this course? Enquire now for Domestic & International pricing
Free study? Yep, it’s possible. Find out if you qualify.
NZQA Level 5 Certification (120 Credits)
Advanced

Understand and apply operating procedures and compliance requirements in hospitality businesses, including facilities, inventory, and food and beverage operations.

Demonstrate teamwork, communication, and leadership skills relevant to the hospitality and tourism sectors.
The New Zealand Diploma in Hospitality Management (Level 5) prepares students for a range of supervisory and junior management roles across hospitality and tourism industries. The programme covers hospitality operations, customer service, facilities and inventory management, teamwork and leadership, and business communication. Students gain both practical skills and real-world industry experience, equipping them for employment in hotels, restaurants, events, retail, tourism businesses, and more. The diploma also serves as a pathway to further study, such as a Bachelor of Hotel Management.
Entry Requirements
Be at least 18 years old (school leavers)
Have completed at least four years of secondary education



Travel & Tourism
A course by
SIT
Build practical and managerial skills for a career in hospitality, tourism, and service management with the NZ Diploma in Hospitality Management (Level 5). Prepare for supervisory or junior management roles in hotels, tourism, restaurants, events, and customer service sectors.
Interested in this course? Enquire now for Domestic & International pricing
Free study? Yep, it’s possible. Find out if you qualify.
NZQA Level 5 Certification (120 Credits)
Advanced

Understand and apply operating procedures and compliance requirements in hospitality businesses, including facilities, inventory, and food and beverage operations.

Demonstrate teamwork, communication, and leadership skills relevant to the hospitality and tourism sectors.
The New Zealand Diploma in Hospitality Management (Level 5) prepares students for a range of supervisory and junior management roles across hospitality and tourism industries. The programme covers hospitality operations, customer service, facilities and inventory management, teamwork and leadership, and business communication. Students gain both practical skills and real-world industry experience, equipping them for employment in hotels, restaurants, events, retail, tourism businesses, and more. The diploma also serves as a pathway to further study, such as a Bachelor of Hotel Management.
Entry Requirements
Be at least 18 years old (school leavers)
Have completed at least four years of secondary education


In-person study
Face-to-face learning in a physical classroom setting
Available in 2 locations
It will take a total of 1 year
Interested in this course? Enquire now for Domestic & International pricing
Free study? Yep, it’s possible. Find out if you qualify.
NZQA Level 5 Certification (120 Credits)
Advanced

Implement strategies for effective customer service and service recovery across various hospitality and tourism settings.
At least 12 NCEA Level 2 credits in each of four approved subjects (school leaver pathway)
For mature applicants (20+): evidence of ability to succeed, such as a relevant Level 3 or higher qualification or at least two years of employment in tourism or a related sector
In-person study
Face-to-face learning in a physical classroom setting
Available in 2 locations
It will take a total of 1 year
Interested in this course? Enquire now for Domestic & International pricing
Free study? Yep, it’s possible. Find out if you qualify.
NZQA Level 5 Certification (120 Credits)
Advanced

Implement strategies for effective customer service and service recovery across various hospitality and tourism settings.
At least 12 NCEA Level 2 credits in each of four approved subjects (school leaver pathway)
For mature applicants (20+): evidence of ability to succeed, such as a relevant Level 3 or higher qualification or at least two years of employment in tourism or a related sector