New Zealand Certificate in Alpine Resort Operations (Level 3)
Travel & Tourism
A course by
Te Mahi Ako
Gain the skills and knowledge to work across various departments at a New Zealand alpine resort, ensuring guests have enjoyable and safe experiences on the mountain.
$ENQUIRE
Interested in this course? Enquire now for Domestic & International pricing
Core skills this course teaches
Understand alpine resort operations
Develop knowledge of how alpine resorts operate and distinct characteristics of these environments.
Act as a professional team member
Demonstrate professional conduct and work effectively as a team member within an alpine resort.
About This Course
This certificate gives a broad grounding in alpine resort operations, with a focus on professional conduct, health and safety, and customer service skills needed to succeed in a range of roles at alpine resorts in New Zealand. Training and assessment occur mainly in the workplace, with some online components. The programme is designed for people employed or volunteering with regular shifts at eligible alpine resorts.
Course Content
- Knowledge of alpine resort operations and characteristics
- Professional conduct and teamwork in alpine resort settings
- Health and safety in alpine environments
- Customer service skills for resort guests
Entry Requirements
Must be employed or volunteering (with regular and consistent shifts) at an eligible alpine resort organisation.
Build towards these roles
Team member roles across departments of New Zealand alpine resorts
Build skills in these industries
HospitalityTourismAlpine Resort Operations
